Answering Service / Call Center Services
Have a live operator answer your calls promptly and professionally.
We strive to represent your business to give your callers a true receptionist experience. This is not just a messaging service - all your calls are answered by our friendly receptionists with your custom greeting and transferred to you wherever you are.
You may be at home, on your mobile, at a hotel, or at a client site. You can update your contact numbers at any time in our online portal. You can also add and update notes for your dedicated receptionist instantly via your own designated web portal.
Once your caller has been greeted, the receptionist will call you on your pre-selected divert numbers and, if you elect to take the call, your caller will be instantly patched through to you. Alternatively a text message will be sent to you by text and/or e-mail, detailing the message left by the caller, and their contact information - allowing you to return the call at a more convenient time.
Every MyLiveOperator customer receives full access to our online portal. You can update your answering service options at any time - including instructions for our receptionists, divert numbers, and your availability. You can also add fax to email capabilities. It is a complete communications system that you can access from any internet connection, anywhere in the world.
Our customers include mobile professionals, sole traders, Small Businesses and even Enterprises who use us for overflow periods or when their own receptionist is away or at lunch.